PRIVATE POLICY

This is a Website of COMRADESHIPS, LLC.

Our postal address is:
Comradeships Company
3865 West 356 East
New York, 10017

We can be reached via email at info@comradeships.com or you can reach us by telephone at 1-(800)-422-2770 or via Live Chat.

As you shop with Comradeships online, we're committed to your privacy and personal security. Comradeships respects your privacy and the security of your personal information. For this reason, we have updated our Privacy Policy (“Policy”) as of January 12, 2021. It describes the information that we collect, how we use it and what choices you have. This Policy applies when you access our websites and mobile applications, contact us by phone, email, and chat or connect with us in any other manner, including in our social media, APP and SMS channels. We may change or add to this privacy policy, so we encourage you to review it periodically.

CONTENTS

What information is collected

Consumer Privacy Rights

Third-party automated collection and interest-based advertising

How is your information used

How is your information shared

What choices do you have

How is your personal information protected

California residents

TYPES OF INFORMATION WE COLLECT MAY INCLUDE:

  • Name

  • Mailing address

  • E-mail address

  • Phone (or mobile) number

  • Date of birth or age

  • Credit/debit card number

  • Purchase/return/exchange information

  • Registry or list information

  • Loyalty account information

  • Your mobile device information (e.g., device model, operating system version, device date and time, unique device identifiers, mobile network information)

  • How you use our sites and mobile applications, search terms, pages you visit on our mobile applications and application performance, as discussed further below

  • Geo-location and in-store location

 

CONSUMER PRIVACY RIGHTS

Consumers are entitled to specific rights to review and manage their personal information. You have a right to know the personal information Comradeships has collected, how that data has been used, and with whom your information may have been shared.

You have a right to request your information not be shared with third-party partners of Comradeships.

You have a right to have your information deleted by Comradeships. Within this request, Comradeshipss is unable to delete information necessary for security and fraud detection. Compliance with privacy laws may include the anonymization of your personal information, which removes data that identifies you but allows for the recording of company performance.

To exercise these options as a Comradeships customer please use the online form available at https://comradeships.com/contacts us or email dataprivacy@comradeships.com with the required information that will help us validate the request. This includes your identifying information (Example: name, address, phone number, email address, customer number, etc.) with a clear description of your request.

SHARING WITH OTHER COMPANIES (FOR THEIR MARKETING PURPOSES)

If you do not wish us to share the personal information we have collected with other unaffiliated companies (for their marketing purposes), click here.

COOKIES, TRACKING, AND INTEREST-BASED ADVERTISING

The help function of your browser should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued or to not receive cookies at any time. If you set your device to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of our features.

HOW IS YOUR PERSONAL INFORMATION PROTECTED?

SECURITY METHODS

We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no e-commerce solution, website, mobile application, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Ordering from our site is as secure as using your credit card at your favorite restaurant. The media has played a large role in accelerating the myth that online shopping subverts your personal information any more than shopping anywhere else. If you shop from trusted merchants with an established brand, your online experience should be worry-free.

At Comradeships we use SSL (Secure Socket Layering) 128 bit encryption to protect your information as it travels over the internet. We also hold a secure key, or digital certificate, through Digital Signature Trust. This key ensures that we are who we say we are and that any data exchanged online is protected from theft and tampering. Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.

We have appropriate security measures in place to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

 

CHILDREN’S PERSONAL INFORMATION

We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personal information online from children under the age of 16. No one under age 16 may provide any personal information on the website. If you are under 16, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

COMRADESHIPS PRIVACY POLICY SCOPE

This privacy policy applies to all current or former guest personal information, except for information collected by or provided in connection with:​

Our website may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information

INFORMATION WE COLLECT AND HOW IT IS USED

We collect information from you in several different ways on this site with the goal of improving your customer experience with Venus. During the past twelve months, we have collected the following types of information:

 

Identifiers such as real names, aliases, postal addresses, unique personal identifiers, online identifiers, Internet Protocol (IP) addresses, email addresses, or other similar identifiers;

Collected from: Information you provide to us, or we collect when you use our services or website.

Business use:

  • Fulfill and manage purchases, orders, payments, and returns/exchanges

  • Respond to requests for information about our products and services in our catalogs, on our websites or mobile applications, or to otherwise serve you

  • Connect with you regarding guest service via our customer care center or on social media or internet chat platforms or via text messages

  • Provide services such as a Wishlist that you can choose to share

  • Fulfill benefits associated with use of our services, such as award and redemption points through our loyalty programs, etc.

  • Administer sweepstakes and contests

  • Allow you to, using our mobile applications: sign up for promotions and offers, search for products and check availability, check prices, provide product ratings and reviews, and track your orders

  • Deliver catalogs, promotions, offers, newsletters, e-mails, mobile messages, and social media notifications

  • Provide interactive features of the website or mobile applications, such as product reviews or daily/weekly promos, send marketing communications and other information regarding products, services and promotions

  • Administer promotions, surveys, and focus groups

  • Improve the effectiveness of our website, mobile experience, customer care experience, products, services, and marketing efforts

  • Conduct research and analysis, including focus groups and surveys

  • Perform other business activities as needed, or as described elsewhere in this policy

  • Prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business

  • Legal compliance—for example, to assist law enforcement or respond to legal/regulatory inquiries

 

Categories of personal information (Section 1798.80(e) of the Cal. Civil Code), such as telephone numbers, credit card numbers, debit card numbers, and other financial information;

Collected from: Information you provide to us, or we collect when you use our services or website.

Business use:

  • Fulfill and manage purchases, orders, payments, and returns/exchanges

  • Fulfill benefits associated with use of our services, such as award and redemption points through our loyalty programs, etc.

  • Administer sweepstakes and contests Perform other business activities as needed, or as described elsewhere in this policy

  • Prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business

  • Legal compliance—for example, to assist law enforcement or respond to legal/regulatory inquiries

 

Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement;

Collected from: Information we collect when you use our services or website.

Business use:

  • Fulfill and manage purchases, orders, payments, and returns/exchanges

  • Connect with you regarding guest service via our customer care center or on social media or internet chat platforms or via text messages.

  • Fulfill benefits associated with use of our services, such as award and redemption points through our loyalty programs, etc.

  • Allow you to, using our mobile applications: sign up for promotions and offers, search for products and check availability, check prices, provide product ratings and reviews, and track your orders

  • Deliver catalogs, promotions, offers, newsletters, e-mails, mobile messages, and social media notifications

  • Provide interactive features of the website or mobile applications, such as product reviews or daily/weekly promos, send marketing communications and other information regarding products, services and promotions

  • Administer promotions, surveys, and focus groups

  • Improve the effectiveness of our website, mobile experience, customer care experience, products, services, and marketing efforts

  • Conduct research and analysis, including focus groups and surveys

  • Perform other business activities as needed, or as described elsewhere in this policy

  • Prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business

  • Legal compliance—for example, to assist law enforcement or respond to legal/regulatory inquiries

 

Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;

Collected from: Information you provide to us, or we collect when you use our services or website.

Business use:

  • Fulfill and manage purchases, orders, payments, and returns/exchanges

  • Respond to requests for information about our products and services in our catalogs, on our websites or mobile applications, or to otherwise serve you

  • Connect with you regarding guest service via our customer care center or on social media or internet chat platforms or via text messages

  • Provide services such as a Wishlist that you can choose to share

  • Fulfill benefits associated with use of our services, such as award and redemption points through our loyalty programs, etc.

  • Administer sweepstakes and contests

  • Allow you to, using our mobile applications: sign up for promotions and offers, search for products and check availability, check prices, provide product ratings and reviews, and track your orders

  • Deliver catalogs, promotions, offers, newsletters, e-mails, mobile messages, and social media notifications

  • Provide interactive features of the website or mobile applications, such as product reviews or daily/weekly promos, send marketing communications and other information regarding products, services and promotions

  • Administer promotions, surveys, and focus groups

  • Improve the effectiveness of our website, mobile experience, customer care experience, products, services, and marketing efforts

  • Conduct research and analysis, including focus groups and surveys

  • Perform other business activities as needed, or as described elsewhere in this policy

  • Prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business

  • Legal compliance—for example, to assist law enforcement or respond to legal/regulatory inquiries

 

Geolocation data

Collected from: Information we collect when you use our services or website; information provided by third parties.

Business use:

  • Allow you to, using our mobile applications: sign up for promotions and offers, search for products and check availability, check prices, provide product ratings and reviews, and track your orders

  • Provide interactive features of the website or mobile applications, such as product reviews or daily/weekly promos, send marketing communications and other information regarding products, services and promotions

  • Improve the effectiveness of our website, mobile experience, customer care experience, products, services, and marketing efforts

  • Conduct research and analysis, including focus groups and surveys

  • Perform other business activities as needed, or as described elsewhere in this policy

  • Prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business

  • Legal compliance—for example, to assist law enforcement or respond to legal/regulatory inquiries

 

Inferences, system-generated predictions about your interests and preferences

Collected from: Created internally

Business use:

  • Respond to requests for information about our products and services in our catalogs, on our websites or mobile applications, or to otherwise serve you

  • Fulfill benefits associated with use of our services, such as award and redemption points through our loyalty programs, etc.

  • Deliver catalogs, promotions, offers, newsletters, e-mails, mobile messages, and social media notifications

  • Improve the effectiveness of our website, mobile experience, customer care experience, products, services, and marketing efforts

  • Perform other business activities as needed, or as described elsewhere in this policy

  • Legal compliance—for example, to assist law enforcement or respond to legal/regulatory inquiries

HOW INFORMATION MAY BE SHARED

During the past twelve months, we have shared the following information for business purposes. Please note that for purposes of this notice, personal information does not include de-identified, aggregated, or anonymized information that is maintained in a form that is not capable of being associated with or linked to you.

SALE FOR A BUSINESS PURPOSE:

We do not sell your personal information for any monetary consideration. However, under some circumstances, a transfer of personal information to a third party without monetary consideration may still be considered a “sale” under California law. If you purchase from us, Venus may opt your name, address, email address and order information into a cooperative marketing database used by other companies that may want to market goods or services to you.

If you wish to opt-out of the sale of personal information, please use the following link DO NOT SELL MY PERSONAL INFORMATION to contact us by email, or you may mail or telephone us using the contact addresses and toll-free telephone number listed above. You may authorize another to submit a request to opt-out on your behalf, but only if you provide the authorized agent with signed, written permission to do so. So as to ensure your privacy, we reserve the right to deny a request from an authorized agent who does not submit proof that they have been authorized to act on your behalf. If exercised, the decision to opt-out will be valid for twelve months, at which time we may request that you authorize the sale of personal information again.

EXERCISE OF YOUR DATA RIGHTS

  • You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve months. Once we receive and verify your identity, we will disclose to you upon your request:

    • The categories of personal information we collected about you

    • The categories of sources from which the personal information has been collected

    • The specific pieces of personal information we collected about you

    • Our business or commercial purpose for collecting or selling any personal information

    • The categories of personal information about you that were sold or disclosed for a business purpose

    • The categories of third parties to whom the personal information was sold or disclosed for a business purpose by category or categories of personal information for each category of third parties to whom the personal information was sold

  • You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and verify your identity, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

    • We may deny your deletion request if retaining the information is necessary for us or our service providers to:

      • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our agreement with you.

      • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

      • Debug products to identify and repair errors that impair existing intended functionality.

      • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

      • Comply with the California Electronic Communications Privacy Act.

      • Enable internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

      • Comply with a legal obligation.

      • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

To exercise the rights described above, please submit a verifiable request to us by contacting us by email or mail, or telephone using the contact addresses and toll-free telephone number listed above.

Only you or a person whom you authorize to act on your behalf may make a verifiable consumer request related to your personal information. If you wish to authorize another to act on your behalf, please be advised that we may require that you provide the authorized agent with signed written permission to submit a request and verify your own identity and confirm your permission directly with us, unless the authorized agent has a power of attorney. However, you may also make a verifiable consumer request on behalf of your minor child.

Our verification process works as follows. Before we may process a request, in order to protect your privacy, we will ask for you to confirm a few pieces of information that we have on our records about you, for example:

  • Your address

  • Your zip code

  • Your email address

  • Your phone number

  • Your most recent purchase order number

If you make a request online to delete your personal information, we may need to confirm your request before we delete your information.

You may make a verifiable consumer request up to two times within a twelve-month period, without charge. Unfortunately, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

We try to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension time period (up to 90 days). If you have an account with us, we will deliver our response to that account. If you do not have an account with us, we will deliver our response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve-month period preceding receipt. The response we provide will also explain any reasons we cannot comply with a request, if applicable.

We will not discriminate against you for exercising any of your CCPA rights.

Unless permitted by the CCPA, we will not:

  • Deny you goods or services.

  • Charge you different prices or rates for goods or services, including through discounts or other benefits, or imposing penalties.

  • Provide you a different level or quality of goods or services.

  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

If you feel that this site is not following its stated information policy, you may contact us by Email, calling us at 1-(800)-422-2770, Live Chat or writing to us at the above address.

CONTACT US

+1-646-322-5837

Live Chat or Email: info@comradeships.com

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